Curse

arcanemacabre · Sep 25, 2006, 08:33 AM // 08:33

You have my sympathy, Guinevere Ac. Sad to hear this.

It's probably not gonna happen, but we can at least hope that you get your character reverted. If not, as they say, pick yourself up, dust yourself off, and try again. Simply re-make her, and re-do everything. It was fun the first time, right?

Good luck to ya. I would help with some free stuff, but from the looks of some of the items on the 2nd account, you're still richer than me, lol.

jackie · Sep 25, 2006, 08:38 AM // 08:38

In my opinion, restoring should have been Anet's policy from beginning of the game and at least start the restoring possibility from now on. Too many hours wasted & players experiences crushed already.

It's never too late to change attitude from 'oh well, better luck next time', to 'don't worry, we'll restore your character to the same spot before hacking accident'.

In addition, account system in Guild Wars clearly needs many improvements. Why should we settle with the cliché 'Hackers are always one step ahead of us'.

Guinevere Ac · Sep 25, 2006, 08:40 AM // 08:40

just to be sure noone understands my post wrong. it was pretty long, might have lost the important part:

I'm not asking to restore my old account as it was 1 week ago. Just asking to manualy recreate the same mesmer, with maps and titles. I'm not asking for any item nor a single gold coin back, because i understand that many people would ask for items and cash, most of them with malicious intentions (ex transfer all ectos to a friend then call for a.net to restore those ectos because they've been hacked.)

economy is not affected at all giving me a naked mesmer back

Thallandor · Sep 25, 2006, 08:50 AM // 08:50

Quote:

Originally Posted by Guinevere Ac

I loved showing off stuff. Never told i didn't. But it's the main point?
Are we saying that noone should go for titles because that just exposes him to higher chances of being hacked? U wander around cities with a koabd showing and u have to fear who may see u, presume u're rich and decides to go for your account?
Then dont work for titles at all. is a nice feature a.net included to make pve have a way longer life and interests, but dont go for them is it's this useless and dangerous

You know well that i am not aruging about the validity of titles and their purpose here, but since you are angry for having your account hacked, i can understand that my analysis was of no help to you but perhaps to warn others.

Why i had such strong impressions of your forum habits were merely partly due to the fact that i spend way too much time here but more so because in your posts you drew alot of (maybe too much) attention to yourself and made an impression amoung forum goers as a rich and prideful player (not saying that it is a bad thing) and by drawing these attention to yourself, it not hard for a hacker whos spikeful about your success ingame to make the effort to target you specificially for effect, that perhaps was what i was trying to say. And NO in case you were thinking, i am not the one who did that to your account.

Hope you get your account restored and use a 8 digit + PWD with both letter and numbers (changing them monthly is advised but few do).

arcanemacabre · Sep 25, 2006, 08:53 AM // 08:53

Quote:

Originally Posted by Guinevere Ac

just to be sure noone understands my post wrong. it was pretty long, might have lost the important part:

I'm not asking to restore my old account as it was 1 week ago. Just asking to manualy recreate the same mesmer, with maps and titles. I'm not asking for any item nor a single gold coin back, because i understand that many people would ask for items and cash, many with malicious intentions (ex transfer all ectos to a friend then call for a.net to restore those ectos because they've been hacked.)

economy is not affected at all giving me a naked mesmer back

Just so you know, I'm fully aware of what you were asking. It takes a lot of time and effort to aquire all the titles and mappage you had. I'm saying that most likely you should just try to re-do it all, it's your best bet.

Otherwise, I'm all for Anet 'reversing the damage' so-to-speak, if they so choose to do so.

Guinevere Ac · Sep 25, 2006, 08:55 AM // 08:55

Quote:

Originally Posted by arcanemacabre

Just so you know, I'm fully aware of what you were asking. It takes a lot of time and effort to aquire all the titles and mappage you had. I'm saying that most likely you should just try to re-do it all, it's your best bet.

sure i tried. but it's just not funny anymore to play it for me. nor i'd go for titles again even if i had the will to play the game anymore after 1400 hours erased like this

Manic Smile · Sep 25, 2006, 09:04 AM // 09:04

I can see no good reason for A.net not to allow character rollbacks. Items and money yes, there should be none given back for obvious reasons but as Guinevere said what is the loss to the community for one character to be restored. If anytihng given the ammount of time spent by this person it's quite obvious it would be a loss should Guinevere leave. How many more hours of pay would you really have to provide to allow this kinda thing A.net? Can individual restores corrupt server data? Is there some other reason for not have a character restore option.

Undressed · Sep 25, 2006, 09:17 AM // 09:17

I wouldn't wanna restart a character with all those previously existing titles, (respectable) achievements, efforts, uncovering a map, getting tons of ectos, gold etc...but let's be honest, even if it might sound (but not intended to) offensive.

Doesn't this show or prove how easily things (let's not consider the possibilities Anet might have in restoring accounts/chars) in the virtual world lose their meaning? With a few clicks you are robbed of 1400h+ valuable invested lifetime and the illusion of real achievement. Spending so much time and effort into something which existence is not totally in your own hands, I'd say it's a risky deal most people don't really consider - until they're getting hit.

CyberNigma · Sep 25, 2006, 09:23 AM // 09:23

I haven't heard of any security issues with ANet, so I would be surprised if they were the cause (although there is always a first for everyone). If they were somehow the cause then I'd like to know. If you bought your account (or upgraded) through PlayNC, THEN I think you have something to be worried about. NCSoft cannot be trusted with security, this is a fact that was brought up in a recent lawsuit and forced them into settlement (you don't settle for that much unless there's some cause). Nobody should be trusting NCSoft with regards to security. Having said that, ANet doesn't seem to be having problems.

As far as the 'theyd have to do it for everyone' crying that's so common, well then add an option to 'do it for everyone' in the same sense as she's asking. Restoring the character without any items, but with the same birthday, titles, etc. Hell, they could add it in the Game Store (yeah you have to deal with NCSoft's security there) for 4.99 or something for the trouble. There's no reason they can't do it for everyone. Admittedly, items are a problem and there's no easy solution for that. She's not asking for items though. It's really too bad you don't live in Korea or Japan, you might actually have a court case (since there's a precedence established recently in those locations). For someone dedicating that much time to it, it's not 'just a game'.

Guinevere Ac · Sep 25, 2006, 09:34 AM // 09:34

Quote:

Originally Posted by CyberNigma

I haven't heard of any security issues with ANet, so I would be surprised if they were the cause (although there is always a first for everyone). If they were somehow the cause then I'd like to know. If you bought your account (or upgraded) through PlayNC, THEN I think you have something to be worried about. NCSoft cannot be trusted with security, this

if buying account slots via their store counts, then sign me in :/

Whispering Siren · Sep 25, 2006, 09:40 AM // 09:40

Quote:

Originally Posted by CyberNigma

I haven't heard of any security issues with ANet, so I would be surprised if they were the cause (although there is always a first for everyone). If they were somehow the cause then I'd like to know.

Front page on guru:

Account Security and PlayNC

Submitted on September 20, 2006 by Inde

Gaile Gray dropped by our forums today to let us know that PlayNC account security is going to be increased in the next few days with recognition to GuildWarsGuru.com for bringing the problem to notice.

I don't want to get into the mechanics or the details, but I want to thank the forum members who reported this problem, and I want to apologize if any of you felt that you weren't helped as immediately nor as thoroughly as you might have been in the initial stages. I want to express thanks to one member in particular (whom I won't name right now, but you know who you are!) who provided very helpful and detailed information which we used to track down the matter. And you will be interested to know that the appropriate action has been taken on more than one of the accounts of those responsible.

Head over to view the entire post as well as security tips from Gaile Gray and our other forum members. About Account Security. (http://www.guildwarsguru.com/forum/s...hp?t=10047808).

Now you know.

CyberNigma · Sep 25, 2006, 10:22 AM // 10:22

Quote:

Originally Posted by Whispering Siren

Front page on guru:

Account Security and PlayNC

Submitted on September 20, 2006 by Inde

Gaile Gray dropped by our forums today to let us know that PlayNC account security is going to be increased in the next few days with recognition to GuildWarsGuru.com for bringing the problem to notice.

I don't want to get into the mechanics or the details, but I want to thank the forum members who reported this problem, and I want to apologize if any of you felt that you weren't helped as immediately nor as thoroughly as you might have been in the initial stages. I want to express thanks to one member in particular (whom I won't name right now, but you know who you are!) who provided very helpful and detailed information which we used to track down the matter. And you will be interested to know that the appropriate action has been taken on more than one of the accounts of those responsible.

Head over to view the entire post as well as security tips from Gaile Gray and our other forum members. About Account Security. (http://www.guildwarsguru.com/forum/s...hp?t=10047808).

Now you know.

Quote:

Originally Posted by CyberNigma

I haven't heard of any security issues with ANet, so I would be surprised if they were the cause (although there is always a first for everyone). If they were somehow the cause then I'd like to know. If you bought your account (or upgraded) through PlayNC, THEN I think you have something to be worried about. NCSoft cannot be trusted with security, this is a fact that was brought up in a recent lawsuit and forced them into settlement (you don't settle for that much unless there's some cause). Nobody should be trusting NCSoft with regards to security. Having said that, ANet doesn't seem to be having problems.

Not reading through an entire thread is understandable. Not reading through the rest of the message that's being quoted... well anyways..

Thanks for backing up my message, though. It reinforces my opinion on NCSoft. Perhaps the OP has a case after all if she was compromised through this system.

Also, if you'll notice (for people that may be worried) you still have to create or register a PlayNC account even if you have a GuildWars account, so I don't believe the two are tied together until you do that by either buying guildwars through plaync or using the in-game store.

Whispering Siren · Sep 25, 2006, 10:45 AM // 10:45

Well, my point was that while NCSoft and Anet are not one and the same, it was a security issue with the game/publisher. While Anet did not cause the the security lapse, their "business partner" did. You can't do business in the GW store, without registering with NCSoft. They can't be held accountable, but it would be pretty nice of them to help out those affected. Doesn't quite seem fair to separate them entirely.

(P.S. I did read the entire thread, have been following it since post #1, and I did read your entire post, my point was that you can't entirely separate NCSoft and Anet.)

(from linked thread in my previous post)

Quote:

Originally Posted by Gaile Gray

In all honesty, no, we were not responsible. There were three components to the theft, as I understand it. I feel that the PlayNC security was lacking in a secondary issue involving one of those three. However, there really are security measures in place, and they will be improved by, for one thing, adjusting the number of times someone could try to brute force a password. But the situations that I wrote about involved players revealing their user name (a bad idea), forums or players exposing their birthday (another bad idea) and (according to actual chat records) some players even eventually revealing their secret question (and presumably answer). (I honestly don't even know if the players are themselves aware of this even now. Sorry, guys, it's what I am told happened in at least one or two cases.) So I'm sure that you can see -- as much as I might be called a Protector of ArenaNet (or at least the company's reputation) -- the instances really cannot be totally or fairly laid at our feet.

She has a point. It still seems unfair to say "Techincally it was NCSoft, not us, and it was unfortunate, but we won't help."

(Oh, and I just went through another password change on PlayNC - process is still the same as it was before all of this. That "security upgrade in the next few days" has yet to take place. Obviously, all of us with PlayNC accounts are concerned).

Divinus Stella · Sep 25, 2006, 10:54 AM // 10:54

Perhaps theres more things you should be worrying about than just a Guild Wars character, if you have had your GW password stolen then im sure they may also have your email/paypal passwords and financial details, if you think playing guildwars without ectoplasm is hard then trying living without cash in your bank account.

CyberNigma · Sep 25, 2006, 10:59 AM // 10:59

Quote:

Originally Posted by Whispering Siren

Well, my point was that while NCSoft and Anet are not one and the same, it was a security issue with the game/publisher. While Anet did not cause the the security lapse, their "business partner" did. You can't do business in the GW store, without registering with NCSoft. They can't be held accountable, but it would be pretty nice of them to help out those affected. Doesn't quite seem fair to separate them entirely.

(P.S. I did read the entire thread, have been following it since post #1, and I did read your entire post, my point was that you can't entirely separate NCSoft and Anet.)

(from linked thread in my previous post)

She has a point. It still seems unfair to say "Techincally it was NCSoft, not us, and it was unfortunate, but we won't help."

(Oh, and I just went through another password change on PlayNC - process is still the same as it was before all of this. That "security upgrade in the next few days" has yet to take place. Obviously, all of us with PlayNC accounts are concerned).

You made a good point. I'm sorry if I was quick, I shouldn't post so early in the morning :-) Yeah, they are a subsidiary of NCSoft America, so ultimately they're all to blame anyway.

Guinevere Ac · Sep 25, 2006, 11:00 AM // 11:00

Quote:

Originally Posted by Divinus Stella

Perhaps theres more things you should be worrying about than just a Guild Wars character, if you have had your GW password stolen then im sure they may also have your email/paypal passwords and financial details, if you think playing guildwars without ectoplasm is hard then trying living without cash in your bank account.

thanks for reminding but i'm more then awareof the possible implications. there's no bank account supporting the debit card i used to pay for slots nor i use paypall.
seriously. i'd not asking for this character to be restored if i had bigger problems related with this hack to care about.

Whispering Siren · Sep 25, 2006, 11:06 AM // 11:06

Quote:

Originally Posted by CyberNigma

You made a good point. I'm sorry if I was quick, I shouldn't post so early in the morning :-) Yeah, they are a subsidiary of NCSoft America, so ultimately they're all to blame anyway.

Early morning posts are always risky. Especially with headaches and impending quizzes. You'd think I'd learn not to procrastinate at my age. I'm sorry I was not clear enough in my first post.

Time for a bagel!

Gonzo · Sep 25, 2006, 11:34 AM // 11:34

Sorry to hear this Guinevere. I know you spend loads of time getting those titles.

I think ANet should consider this request. Guinevere is a loyal player that has spend a lot of time getting the titles. She's not asking for stuff that causes imbalance, just the hours of time (which can easily run in the hunderds maybe even thousands) invested in getting the titles.

DvM · Sep 25, 2006, 01:25 PM // 13:25

Maybe a bit off-topic, but they might install a feature that when you try to delete a character which has say, reached level 20 or has xx hours of playing or is xxx days old. That you'll get an email orso on the adress you use to play GW with witha confirmation, would make it harder for people to delete chars, just an idea though.

ontopic:
just..wow.. seriously, who would still have fun getting stuff hakcign someone and then deleting their main character... those people need..help..

Šiljo · Sep 25, 2006, 01:27 PM // 13:27

well they shud do something bout this deleted character rebirthing (lol

) and they shud be able to restore all other chararcter that have been hacked or accidentally deleted...
i mean...wtf are u suppose to do in GW after 1000+ hours if your characters get deleted...
I dont think many ppl wud start over...
sry for your account,nice titles..went down the drain...
hope anet does smt bout hackers...or they ll just send u one more proffesionaly written e-mail...

gg....